Shipping Policy at Bottillon Femme

At Bottillon Femme, we believe that part of the luxurious experience of acquiring beautiful footwear is the anticipation and care with which it arrives at your doorstep. Our shipping policy is designed to provide clarity, reliability, and peace of mind from the moment you click “purchase” to the day your carefully curated selection is delivered. We understand that our clientele values both elegance and efficiency, and we have tailored our logistics to reflect these principles. Our commitment extends beyond offering exquisite products from our curated collection; it encompasses a seamless and transparent journey for your order.

Order Processing and Fulfillment
Once your order is successfully placed and payment is confirmed, our dedicated team springs into action. We strive to process and prepare all orders for shipment within a standard timeframe. Please note that this processing period occurs before your package is handed to our shipping carrier. During high-demand seasons, such as new collection launches or promotional events, processing times may be slightly extended to ensure every order meets our stringent quality checks. You will receive an email confirmation as soon as your order ships, containing your tracking information and a link to monitor its journey to you.

Domestic and International Shipping
Bottillon Femme proudly serves a global community of style enthusiasts. For our domestic clientele, we partner with reputable national carriers to ensure swift and secure delivery. For our international customers, we have established reliable logistics partnerships to bring our collection to you, navigating customs and import procedures on your behalf. The available shipping methods, associated costs, and estimated delivery windows are dynamically calculated at checkout based on your specific delivery location. We offer a range of options, from standard economy shipping to expedited services, allowing you to choose the balance of speed and cost that best suits your needs.

Shipping Costs and Transparency
We believe in complete transparency with no hidden fees. All shipping costs are clearly displayed and itemized before you finalize your purchase. The cost is calculated based on your chosen shipping method, the destination of your package, and the total weight of your order. Any applicable taxes and duties for international shipments will be the responsibility of the recipient and are determined by the customs authorities of the destination country. We encourage international customers to familiarize themselves with their local import regulations.

Order Tracking and Delivery
Upon shipment, your order enters the care of our trusted carrier partners. The shipping confirmation email you receive will include a unique tracking number and a direct link to the carrier’s tracking portal. We encourage you to use this tool for the most up-to-date delivery estimates and status updates. While we provide estimated delivery timelines, please understand that these are estimates provided by the carrier and can occasionally be affected by factors outside our direct control, such as weather events, customs inspections, or regional logistics delays. Our customer service team, however, remains at your disposal to assist with any tracking inquiries.

Delivery Assurance and Address Accuracy
To ensure a smooth delivery, it is paramount that the shipping address you provide at checkout is complete, accurate, and up-to-date. Please double-check this information before submitting your order. Bottillon Femme cannot be held responsible for packages delayed or lost due to incorrect or insufficient addresses provided by the customer. Once the package is marked as delivered by the carrier, the responsibility for the shipment transfers to the recipient. If your order consists of multiple items, they may occasionally be shipped in separate packages for efficiency, and you will be notified if this is the case.

Our Commitment to You
Our shipping policy is an integral part of our promise to deliver not just products, but an exceptional end-to-end experience. We continuously evaluate our processes and partnerships to ensure we meet the high standards you expect from Bottillon Femme. Your satisfaction is our ultimate metric, and we are dedicated to ensuring your prized footwear arrives safely, securely, and in a manner worthy of the style it contains. For any specific questions regarding shipping not covered in this policy, we invite you to consult the dedicated support section on our website. Thank you for entrusting us with your style journey.